At Elite Medical Supply, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and share information when you visit our website or contact us for our appliance repair services. By using our website or communicating with us, you agree to the terms outlined in this policy.

Information Collection: We only collect personal information that you voluntarily provide when you request a service call via our website's call request form or when you contact us by phone. The information collected may include your name, phone number, email address, and details related to your service request. Additionally, non-personal browsing data may be collected through cookies or web beacons to enhance user experience on our website.

Use of Information: The personal information collected is used primarily to contact you regarding your service requests and to provide the necessary services. By submitting your contact information, you agree to allow us and our partners to reach you via phone, email, or text for service-related purposes. The non-personal browsing data is used for analytical purposes to improve the functionality and user experience of our website.

Sharing of Information: We may share your personal information with our trusted partners who assist us in operating our business and providing our services. These partners are obligated to maintain the confidentiality of your information and use it solely for service-related purposes. We do not sell or rent your personal information to any third parties for marketing purposes.

Legal Terms and Liability: By using our website or contacting us, you acknowledge that any disputes related to the use of our website or services will be resolved through direct negotiation. You waive any rights to sue or take legal action beyond this scope. In any case, should a dispute lead to a claim, the maximum compensation you may receive is limited to $100. Furthermore, each party will bear their own legal fees and expenses should a dispute arise.

Opt-Out and Contact: If you wish to withdraw your consent for us to contact you, or if you have any questions or concerns regarding this privacy policy, please contact us at (619) 356-6197. We are committed to addressing and resolving any issues you may have regarding your privacy and the handling of your data.

Changes to the Privacy Policy: We reserve the right to update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website or services after any changes indicates your acceptance of the updated privacy policy.